About the Company
PROICC (PROICC.com) is an immigration consulting firm owned and operated by CANADA IMMIGRATION LTD. Their services include but are not limited to eligibility screenings, profile assessment, and enhancement as well as guidance throughout the immigration process. The company does not display an office address on the website, nor information about the Regulated Canadian Immigration Consultants (RCICs) they work with.
It is important to note that PROICC is not affiliated with the Canadian government and does not have the authority to provide applicants with a Canadian Visa. They can only offer guidance, consulting, and similar services, while the only authority that can decide on visa matters is the Canadian government.
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Our Take On PROICC
PROICC displays a welcoming website, which looks professional and user friendly. This is always a good thing, but digging deeper we’ve found a few deficiencies, with the main caveat being the lack of transparency. The company does not show an address or at least an approximate location, thus we’re not sure whether they are located in Europe, Canada, Australia, or… anywhere else. It’s definitely not a deal-breaker but it is a let-down because all companies should provide this basic info.
Then there’s the tone of the approach, which is a bit too marketing-oriented for our liking. They use big words like “we will serve as a guiding light every path of the journey…” and “embrace that glorious future of yours”. But let’s not dwell too much on wording and marketing – after all, if they actually provide quality services, calling themselves “a guiding light” is not such a big deal.
Moving on, PROICC offers two types of plans: Basic and Gold, each with different services included. The Basic includes visa assessment, a professional review of your qualifications, and whether or not you are eligible for a Canadian visa, and will set you back $495. If you are eligible, only then you can purchase the Gold service, which means you will get a personal account manager, your application will be managed by a Regulated Canadian Immigration Consultant (RCIC), and you will have access to the Online Immigration System, among other things.
The Gold service will set you back between $1,000 and $50,000 but keep in mind this will be “unlocked” only if you are an eligible individual and to find out if you are one, you will have to pay $495 for the Basic service.
All companies that offer immigration consulting services have to work with at least one Regulated Canadian Immigration Consultant (RCIC), who is a member in good standing with the Immigration Consultants of Canada Regulatory Council (ICCRC). The RCIC will represent clients before the Canadian government, and the company must provide some sort of information about their RCICs (such as experience level, etc.). Well, this is where PROICC falls short (again), because there is no information about their RCICs on the website.
They don’t specify whether they work with a third party RCIC firm, or if they have a team of RCICs that work exclusively for PROICC, or any other RCIC-related information. Is this a deal-breaker? Actually, it could be, because, in order to legally offer immigration advice or services for a fee in Canada, individuals have to meet certain requirements. They have to be members of the Immigration Consultants of Canada Regulatory Council (ICCRC), or lawyers (registered with one of 13 provincial or territorial law societies), or notaries registered in Quebec. We couldn’t find anyone related to PROICC on the ICCRC website, thus there’s a distinct possibility that PROICC doesn’t work with a regulated RCIC; however, we cannot confirm that.
Overall we consider PROICC an average immigration consultancy, which could get better but some things prevent it from smashing into the category of top-tier service providers. There’s not enough information about the owning company (location, years in business), there’s no information about the RCICs they use and there’s a pinch too much marketing. We hope to see these things addressed soon, as we believe it would benefit both PROICC and their clients.
Services Provided by PROICC
The Express Entry is a system introduced by the Immigration, Refugees, and Citizenship Canada (IRCC) in 2015, in order to better manage applications for the Federal Skilled Worker Program, the Federal Skilled Trades Program, and the Canadian Experience Class program. Most, if not all immigration consultancies offer guidance for the Express Entry program.
The Federal Skilled Worker program is under the Express Entry system, since 2015. Eligibility includes minimum language proficiency, as well as work experience among other things.
This is suited for individuals who are currently working or have recently worked in Canada on a valid work permit.
As a Canadian Citizen or Canadian Permanent Resident, you can sponsor your family members: spouse or common-law partner, children under 22 years of age, parents, and grandparents.
Suited for high net worth individuals who plan on investing and opening a business in Canada.
As the name suggests, this type of visa is needed if you want to visit Canada and is meant for temporary and short stays.
PROICC does not have an active online profile and in fact, we couldn’t find any social media presence.
Unfortunately, PROICC doesn’t have a flattering relationship with its customers. The information we’ve managed to gather revealed that a customer received a marketing phone call after she clicked on a PROICC ad. She decided to go ahead and sign up but soon after, she decided she wanted her money back; however, she was denied a refund.
Other clients have been led to believe that their profiles satisfy all eligibility requirements and as a result, they paid for consulting services. Furthermore, they were told by PROICC that they have been accepted for Express Entry. All that was needed was more money. In actuality, they weren’t excellent candidates and weren’t accepted for Express Entry, so it was all a sham to squeeze more money. More details here.
According to Better Business Bureau (BBB), PROICC does not hold a necessary license from The Immigration Consultants of Canada Regulatory Council. Such a license is required for businesses providing Canadian immigration or citizenship advice or representation for a fee. See BBB warning here. Also, there are several customer complaints against PROICC on BBB’s website.
Michael Huynh, director of professional conduct for the Immigration Consultants of Canada Regulatory Council (ICCRC), mentioned that the Council is aware of PROICC, but due to the lack of legislation there’s not much to do other than say “buyer beware.”
PROICC can be contacted at phone 1-778-806-50-84 or 44-800-048-81-78 and email Support@proicc.com. They do not list an office address on the website.
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